Our Privacy Policy

Introduction

HeyNoah Inc. ("Company," "we," or "us") respects your privacy and is committed to safeguarding it. This Privacy Policy explains what types of information we may collect from you or that you may provide when you visit https://heynoah.io, and describes how we collect, use, store, protect, and disclose that information.

In this document:

• Website includes all text, data, images, software, and related services we make available, along with our websites, extensions, plug-ins, and applications.
• Users are people with a HeyNoah account.
• Invitees are people who schedule a meeting with a User but may not have a HeyNoah account.
• Viewers are individuals who visit our Website but are not Users or Invitees.
• Personal Data refers to any information about an identifiable person, protected under applicable data protection laws.

This policy applies to information we collect:

• On our Website.
• Through email, text, or other electronic interactions.
• Through HeyNoah mobile or desktop applications.
• Through our advertising and applications on third-party platforms when they link to this Privacy Policy.

This policy does not apply to:

• Information collected offline or through other websites operated by HeyNoah or third parties.
• Information collected by third parties through their own applications, sites, or advertisements.

Children Under 13

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If we discover such information has been collected without parental consent, we will delete it. To report such a case, contact us at:

Information We Collect and How We Collect It

We collect information in two main ways:

• Directly from you – when you provide it voluntarily (e.g., by filling out forms, registering for an account, or contacting us).
• Automatically – via technologies like cookies when you use our Website.

Types of information include:

• Identifiers like name, email, phone number, and address.
• Appointment information (meeting details, participant information).
• Calendar integration data (free/busy status, optional meeting titles).
• Account setup data (username, password).
• Payment information (handled by secure third-party processors).
• Marketing and communication preferences.
• Usage data such as IP address, browser type, and browsing behavior.

Information We Collect Automatically

When you use our Website, we may collect details about your device, browsing patterns, and interactions. This may include:

• Website traffic and activity logs.
• IP address, browser, and operating system details.
• Cookies or similar tracking technologies.

You can adjust your browser settings to block or limit cookies, but this may affect certain site features.

How We Use Your Information

• Provide, maintain, and improve our Website and services.
• Facilitate scheduling and manage your account.
• Respond to your requests and provide customer support.
• Send administrative or service-related communications.
• Prevent fraud, abuse, or security incidents.
• Comply with legal obligations.
• Offer you products, services, or promotions (if you opt in).

Data Sharing, Transfer, and Disclosure

We do not sell, share, transfer, or disclose your Google user data to any third parties.

We only use Google user data to provide and improve the functionality of our service. Your data is never shared with advertisers, data brokers, external analytics providers, or any third party unless:

• You explicitly authorize it,
• It is required to comply with a valid legal request, or
• It is necessary to protect the security or integrity of our systems.

We do not use Google user data for purposes unrelated to the core functionality of the service.

Data Retention and Deletion

We retain your Google user data only for as long as your account remains active and solely for the purpose of delivering the services you've requested.

When you deactivate your account or disconnect your Google integration:

• All Google user data stored on our systems is permanently deleted after a short, secure retention window,
• Cached or temporary data is removed within a reasonable timeframe, and
• We do not retain any copies unless required by law (e.g., fraud prevention, compliance obligations).

You may request deletion of your data at any time, and we will erase all associated Google user data in accordance with applicable privacy regulations.

Use of Data With Third-Party AI/LLM Providers

To deliver certain features of our service—such as automated scheduling, preference handling, and natural-language understanding—we may process user data through third-party large language model (LLM) providers. This processing is performed solely to generate responses or actions you request, and these providers are contractually restricted from using your data for training, marketing, or any purpose outside of delivering the service to us. We transmit only the data necessary to perform the requested function, and we require all LLM partners to meet strict security, confidentiality, and data-protection standards.

Data Security

We implement safeguards such as encryption, secure servers, and firewalls to protect your personal data.

Changes to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted here with a new “Last Modified” date. Your continued use of our Website after changes take effect means you accept the updated policy.