TERMS OF SERVICE
Hey Noah AI Inc.
Last Updated: March 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER (SECTION 16) THAT AFFECT YOUR LEGAL RIGHTS.
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Hey Noah AI Inc. ("Company," "we," "our," or "us") governing your access to and use of the Noah platform, including our website (heynoah.io) and all supported communication channels through which you interact with Noah (including SMS, RCS, WhatsApp, iMessage, email, Slack, and phone calls), and all related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, you must not access or use the Service.
2. Description of Service
Noah is an AI-powered executive assistant that works where you work. Noah is accessible through text messaging (SMS and RCS), email, WhatsApp, iMessage, Slack, phone calls, and other supported communication channels. Noah uses artificial intelligence, including third-party large language model technology, to process your requests and generate responses. Noah is not a human being. All responses from Noah are generated by AI technology.
Access to Noah is available through our website at heynoah.io. We reserve the right to accept, reject, suspend, or revoke access to any user at any time, with or without cause, at our sole discretion.
3. AI Disclaimers and Limitations
THIS SECTION CONTAINS IMPORTANT LIMITATIONS ON THE NATURE OF THE SERVICE. PLEASE READ IT CAREFULLY.
3.1 Noah Is Not a Licensed Professional
Noah is an AI assistant designed to help with general productivity, scheduling, communication, and organizational tasks. Noah is NOT any of the following: a licensed attorney or legal advisor; a certified public accountant, tax preparer, or financial advisor; a licensed physician, therapist, counselor, or mental health professional; a licensed insurance agent, broker, or investment advisor; or any other licensed, certified, or regulated professional.
3.2 No Professional Advice
Noah does not provide and is not a substitute for professional legal, financial, tax, medical, therapeutic, psychological, or other regulated advice.
Any information, suggestions, or responses Noah provides on these or similar topics are for general informational and convenience purposes only. They should not be relied upon as a basis for making decisions that could affect your legal rights, financial position, health, or well-being.
If you need professional advice, you should consult a qualified, licensed professional in the relevant field. We strongly encourage you to seek independent professional guidance before acting on any information obtained through the Service.
3.3 AI Limitations and Accuracy
You acknowledge and agree that:
3.4 Assumption of Risk
By using the Service, you expressly acknowledge and assume all risks associated with relying on AI-generated content. You agree that the Company shall not be liable for any loss, damage, injury, or harm arising from your reliance on Noah's responses, including but not limited to financial losses, legal consequences, adverse health outcomes, emotional distress, or any other harm.
3.5 Sensitive Topics
Noah may engage in conversations involving sensitive subjects, including but not limited to personal finances, taxes, debt, legal matters, health concerns, emotional well-being, and interpersonal relationships. When Noah responds to these topics, it does so in a supportive and informational capacity only. Noah's responses on sensitive topics:
If you are experiencing a medical emergency, mental health crisis, or situation requiring immediate professional intervention, please contact the appropriate emergency services or a qualified professional directly. Noah is not equipped to handle emergencies.
3.6 Health and Wellness Information
To the extent you share health-related information with Noah or receive health-related information from Noah, you acknowledge that the Company is not a healthcare provider, health plan, or healthcare clearinghouse as defined under the Health Insurance Portability and Accountability Act (HIPAA). The Service is not intended to be used for clinical decision-making, medical diagnosis, treatment planning, or any purpose that would subject the Company to HIPAA or similar healthcare regulations. Any health-related information you share with Noah is processed under our standard Privacy Policy and data security practices, not under HIPAA-compliant safeguards.
3.7 Regulatory Compliance and Truthful Representation
The Company endeavors to represent the capabilities and limitations of the Service accurately and transparently in all marketing, communications, and product interfaces. Noah is an AI productivity assistant. We do not claim that Noah provides professional-grade advice in any regulated field. Any descriptions of Noah's capabilities on our website, in promotional materials, or within the Service itself should be understood in the context of these Terms, including the disclaimers in this Section 3.
4. Acceptable Use and Prohibited Conduct
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
4.1 Respectful Use
Noah is designed to be a professional working partner. Just as you would in any professional relationship, we expect users to communicate with Noah respectfully. While we understand that frustration can arise, particularly when something is not working as expected, persistent or severe abusive conduct toward the Service, including but not limited to name-calling, threats, discriminatory language, or harassment, is a violation of these Terms and may result in a warning, suspension, or termination of your access at our sole discretion.
We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our sole discretion.
5. User Responsibilities
You are responsible for:
6. Privacy and Data
Your use of the Service is also governed by our Privacy Policy, available at heynoah.io/privacy. By using the Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.
You acknowledge that your conversations with Noah are processed by third-party AI infrastructure providers to generate responses. Please review our Privacy Policy for details on how your data is handled.
7. Intellectual Property and AI Output Ownership
All content, features, functionality, branding, and technology of the Noah platform are owned by Hey Noah AI Inc. and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on any part of the Service without our prior written permission.
You retain ownership of the content you provide to Noah (your inputs). Subject to these Terms and our Privacy Policy, you grant us a limited, non-exclusive license to process your inputs solely for the purpose of providing the Service to you.
7.1 AI-Generated Output
Noah's responses and any content generated by the Service ("AI Output") are provided for your personal or internal business use. As between you and the Company, you may use AI Output for your own purposes, subject to these Terms. However, you acknowledge and agree that:
8. Messaging Terms (SMS / RCS)
If you opt in to receive messages from Noah via SMS or RCS, you may receive messages related to scheduling and rescheduling, calendar holds, reminders, and account notifications and service updates.
9. Messaging Terms (WhatsApp)
If you choose to use Noah on WhatsApp, you may receive messages related to scheduling and rescheduling, holds, reminders, and account notifications.
10. Fees and Payment
Certain features of the Service may require payment. If applicable, you agree to pay all fees associated with your use of the Service. We reserve the right to change our fees at any time upon reasonable notice. Failure to pay applicable fees may result in suspension or termination of your access.
11. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
Without limiting the foregoing, we make no warranty or representation that:
You expressly agree that your use of the Service is at your sole risk.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HEY NOAH AI INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).
This limitation of liability applies to all claims, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
13. Indemnification
You agree to indemnify, defend, and hold harmless Hey Noah AI Inc. and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
14. Third-Party Services
The Service may integrate with or contain links to third-party services, websites, or applications. We do not control and are not responsible for the content, privacy policies, or practices of any third-party services. Your interactions with third-party services are governed by their respective terms and policies. We encourage you to review those terms before using any third-party service in connection with Noah.
15. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. You may discontinue your use of the Service at any time by contacting us at hello@heynoah.io.
Upon termination, your right to access and use the Service will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including but not limited to Sections 3 (AI Disclaimers), 11 (Disclaimer of Warranties), 12 (Limitation of Liability), 13 (Indemnification), and 16 (Dispute Resolution).
Following termination or cancellation, your conversation data will be retained for thirty (30) days and then permanently deleted, as described in our Privacy Policy.
16. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
16.1 Informal Resolution
Before initiating any formal dispute resolution proceeding, you agree to first contact us at hello@heynoah.io and attempt to resolve the dispute informally for at least thirty (30) days.
16.2 Binding Arbitration
If we cannot resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration will be conducted in the State of Delaware unless you and the Company agree otherwise. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
16.3 Class Action Waiver
YOU AND THE COMPANY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.
16.4 Exceptions
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. To the extent that litigation is permitted under these Terms, you consent to the exclusive jurisdiction of the state and federal courts located in the State of Delaware.
18. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. If required by applicable law, we will provide additional notice (such as by email or in-app notification). Your continued use of the Service after any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.
19. General Provisions
Entire Agreement: These Terms, together with the Privacy Policy and any other agreements expressly referenced herein, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.
Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
Notices: We may provide notices to you via email, in-app notification, or by posting on our website. Notices to us should be sent to hello@heynoah.io.
Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, power failures, internet disruptions, or third-party service outages.
20. Contact
If you have questions about these Terms of Service, please contact us at:
Hey Noah AI Inc.
Email: hello@heynoah.io